LEGAL REFERENCE

Your Privacy Comes First at okezone88

We handle your account details, payment history and personal data with the same care we bring to our live tables and sportsbook. This policy explains exactly how we...

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okezone88 Your Privacy Comes First at okezone88

Privacy Policy – What We Collect and Why

okezone88 collects your name, email, phone number, identity document details and payment information when you open an account or make a deposit. We use this data to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, prevent fraud, and deliver account updates. Your data stays encrypted and is never sold to third parties. We retain personal information only as long

as necessary to serve your account or comply with local Indonesian regulations and where local law permits. You can request access to or deletion of your data by contacting our privacy team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Live Chat Speak with our privacy team right now through the chat icon in your account lobby. Available during your region's business hours.
Email Us Send privacy requests or data-access inquiries to [email protected]. Expect a response within five business days.
Account Settings Review and update your personal information directly in your account dashboard. Changes take effect immediately across your profile.
PLATFORM TRUST SIGNALS

How We Keep Your Trust

Encryption Standard

All data transmits over TLS 1.3 encryption. Your passwords are hashed using industry-standard algorithms and never stored in plain text on our servers.

Payment Isolation

Your DANA, OVO, GoPay and QRIS credentials never touch our database. Payment processors handle all sensitive card and wallet data separately.

Audit Trail

Every login, deposit and account change logs to an encrypted record only you and our security team can access for disputes.

No Third-Party Sales

We do not sell, rent or share your personal information to advertisers, data brokers or external platforms. Period.

Regular Security Review

We conduct quarterly penetration testing and annual security audits with independent firms to verify our privacy and data controls.

Incident Response

If a breach occurs, we notify affected players within 48 hours and provide credit monitoring where appropriate under local law.

Consistent Privacy Across okezone88

Mobile & Desktop
Your privacy settings sync across all devices. Login from your phone to our live tables, then continue on desktop — same data protections apply.
Sportsbook & Casino
Whether you're betting on your favourite market or spinning slots, the same privacy rules and encryption wrap all your account activity.
Live & Pre-Recorded
Real-time or on-demand — your session data, bets and balance stay protected under identical security protocols in every lobby.
All Payment Methods
DANA, OVO, GoPay or QRIS: your payment method never stores on our side. Each transaction isolates to its processor's secure vault.
Account Linking
If you run multiple accounts, each one maintains separate privacy records. Data does not cross-link without your explicit written consent.
Support History
Every chat, email or ticket you submit encrypts and stored securely. Our support team sees only what's needed to resolve your issue.
Session Timeout
Idle sessions auto-logout after 30 minutes for mobile and 60 minutes for desktop. Your browser clears cached data once you exit.
AT A GLANCE

What Shapes Our Privacy Approach

Account Verification We ask for identity proof once during signup to meet...
Session Cookies Login cookies expire after your session ends. We use no...
Location Data We detect your region to confirm you're in a supported...
Affiliate & Referral If you refer a friend, we only share the friend's...
Content Preference Your lobby sorting, game favourites and theme choice store locally...
Account Recovery Forgot your password? We send a one-time reset link to...

Privacy & Data — Answered

We retain your encrypted data for seven years to meet Indonesian financial compliance rules, then permanently delete it. You can request early deletion by emailing [email protected], subject to regulatory holds.

Yes. Log into your account, go to Settings > Privacy > Data Request, and we'll email you a full JSON export of your profile, transaction history and preferences within five business days.

No. Those payment processors handle your payment credentials directly. We only receive transaction receipts and status updates; we never pass your wallet login or card details to their systems.

Our platform enforces geolocation checks. If we detect access from an unsupported region, your session pauses. We do not permanently log non-Indonesia traffic; this data deletes within 24 hours.

Live table video feeds come from our providers and are not recorded by okezone88. Your chat messages in live lobbies are encrypted and deleted after 30 days unless needed for a dispute.

Absolutely. Unsubscribe from promotional emails anytime in Settings > Communications. You'll still receive account alerts, transaction confirmations and policy updates.

We use Google Analytics in anonymised mode only; individual player profiles are never linked to analytics data. All tracking is opt-out in Settings. We do not use retargeting pixels on external sites.